Privacy Policy

Privacy Policy

Effective Date: 18/06/2024

1. Introduction

Welcome to Hetties Toys  . We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and make purchases from us.

2. Information We Collect

• Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information.
• Browsing Information: We collect information about your visit to our website, including your IP address, browser type, operating system, referring URLs, and the pages you view on our site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and enable us to personalize your shopping experience.

3. How We Use Your Information

• To Process Orders: We use your personal information to process and fulfill your orders, including shipping products, sending order confirmations, and providing customer support.
• To Improve Our Services: We use browsing information and feedback to improve our website, products, and services.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services.
• Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, and delete your personal information. You can do so by logging into your account or contacting our customer support. You also have the right to opt-out of receiving marketing communications from us at any time.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

enquiries@hettiestoys.com

Thank you for trusting Hetties toys with your personal information.